Complaints
We prioritize product quality and customer satisfaction. If you encounter any issues with our products, please report details below and we will investigate and resolve promptly.
Complaint Process Steps
1
Fill Form
Fill in details about the issue found, including product name and Lot No.
2
Data Review
Our team receives and reviews the initial data
3
Investigation
Quality Control team inspects products and analyzes the cause
4
Result & Resolution
Contact back to report findings and implement corrections
Complaint Form
Please fill in all details so our team can investigate quickly
Complaint Contact Channels
Re-x Products Co., Ltd.
2 Soi Nonthaburi 20 Yak 1, Bang Krasor, Mueang, Nonthaburi 11000
Mon – Fri: 09:00 – 17:00 | Closed on Saturdays, Sundays, and public holidays